Informativa sui rimborsi
This privacy policy describes how Tredyx collects, uses, and discloses your personal information when you visit or make a purchase from the site
COLLECTION OF PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including information below) as “Personal Information.” See the list below for more information about what personal information we collect and why.
About the device
Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of collection: to load the site accurately for you, and perform analysis on site usage to optimize our site.
Source of collection: Automatic collection when you access our site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a commercial purpose: shared with our Shopify processor.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), e-mail address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, monitor our orders for potential risk or fraud, and when in line with preferences you have shared with us, provide you with information or advertising related to our products or services
Collection source: collected by you.
Disclosure for a commercial purpose: shared with our Shopify processor.
Customer service information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you
SHARING OF PERSONAL INFORMATION
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information that we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=it. you can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about your use of the Site, your purchases, and your interaction with our ads on other websites. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (to which you may consent, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page
Targeted advertising can be waived:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
USE OF PERSONAL INFORMATION
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
Legal basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data on the following legal bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task performed in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Conservation
When you place an order through the site, we will keep your personal information for our records unless and until you ask us to delete it. For more information about your right to erasure, see the “Your Rights” section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling) when such decision-making has a legal effect on you or affects you in a meaningful way. We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision making include:
Temporary denylisting of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
YOUR RIGHTS
If you are an EEA resident, you have the right to access the personal data we hold about you, to transfer it to a new service, and to request that your personal data be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information.
Your personal data will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States.
COOKIES
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the site, such as whether it is their first time visiting or whether they are frequent visitors.
DO NOT TRACK.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
MODIFICATIONS
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@tredyx.com
